History

Our Story.

Entegral, formerly known as ARMS® Business Solutions (ABS), is an integrated software platform that streamlines the post-accident process for service providers working to get a customer on their way and back into a vehicle. Entegral enables communications and collaboration between tens of thousands of bodyshops, insurance providers and other industry professionals around the world.


Headquartered in Madison, Wisconsin, Entegral is a wholly owned subsidiary of Enterprise Holdings, the world’s largest car rental provider and owner of the Enterprise Rent-A-Car® brand. Created in 2017 from a merger of Performance Gateway, LLC, and Cyncast Inc., both acquired by Enterprise Holdings 2007 and 2014, respectively.  Entegral increases efficiency through the entirety of the claims process. When paired with CAPS, Entegral is a business-to-business solution that enhances the customer experience for the duration of a motor claim.The new name captures the spirit of our company, combining the strength of Enterprise and the integral role we play in the industry. It also represents the integrity we bring to every interaction and the collaboration we foster within the industries we serve.

EXPERIENCE

Proven automotive claims expertise makes all the difference.

While there are many other companies out there selling technology, Entegral has been built from the ground up to solve specific challenges across the motor claims ecosystem — from insurers, OEMs and bodyshops to industry partners like I-CAR® and asTech®.


We believe connecting partners throughout the claims process frees them to innovate, thanks to the power of industry-generated data shared through our open platform. It’s an approach that has delivered real results for the Enterprise Holdings fleet — more than two million vehicles in all — and one that’s set to transform the industry.

Pillars

Here's what makes us tick.

We're grounded.

We built Entegral to serve the fleet of the world’s largest car rental provider and created true operational solutions to move ourselves — and our industry — forward. 

We're real.

We’re here to solve real-world problems, not just to sell software. We’ve proven that our solutions work — not just for our customers but for ourselves.

We're collaborative

We believe transparency and open access to information are the best ways to lead our industry toward better customer experiences from start to finish.

We're flexible.

Everyone works differently, and we’d never change that — so we’ve designed Entegral to fit into real workflows and deliver measurable improvement every day.

We're inspired.

We know that what we’ve done so far is just scratching the surface — and with our drive, curiosity and expertise, our pursuit of better will never end.